How to Share Your LongStories Project with Support

If you need help with a specific video or project, the fastest way for us to help is a direct link to that project. With the link, the support team can look at exactly what you're seeing.

How to find and share your project link

1. Open LongStories and go to the project or video you need help with.
2. Look at the URL in your browser's address bar.
3. Copy the entire URL — make sure nothing is cut off.
4. Paste the full link into your message to support.

A complete link looks like this:

https://longstories.ai/project/abc123xyz

Tips for a smooth support request

• Copy the link directly from the address bar — don't type it by hand.
• Check that the URL is complete, with the full project ID at the end.
• Sharing multiple projects? Open each one and copy each link separately.
• Along with the link, a sentence about what went wrong and what you expected helps us get you an answer faster.

Where to send it

• In-app chat — the chat bubble inside LongStories (fastest).
• Email — support@longstories.ai.

That's it — a complete link plus a short description is everything we need to look into your project directly.

Updated on: 11/08/2026